CALL CENTER BOOM

The top call centers worldwide have set up shop here such as Convergys, Sykes, Teletech, West, and Sitel. Although India has always held top billing for outsourced businesses, the Philippines has become a competitive alternative. The Philippines wooed investors with a young workforce, low labor costs, its familiarity with American culture, its intelligible English, and its well-established and relatively cheap telecommunications infrastructure. Companies spend anywhere from $2,500 to $5,000 to set up one seat which can be used on a number of shifts, depending on the requirements of the clients. read on . . .