Olongapo Telecom & Information Technology

Monday, April 03, 2006

Favila urges ICT players to upgrade their skills

By Marianne V. Go
The Philippine Star

Trade and Industry Secretary Peter B. Favila is urging the country’s information and communications technology (ICT) sector to upgrade their skills from mere call centers to the more sophisticated and value-added business processing, software development, animation and legal and medical research outsourcing.

According to Favila, there is a need to focus on more knowledge-based outsourcing in order to be more competitive.

India, the Philippines’ No. 1 competition in the ICT outsourcing industry, has been able to maintain an edge because of its ability to provide such knowledge-based skills, Favila pointed out.

The Philippines, Favila stressed, can easily offer its skills in legal and medical research as well as in animation.

The Department of Trade and Industry (DTI) is projecting a 50 percent growth in investments in the ICT sector this year to P17 billion based on the 2005 total investments of P12.11 billion.

According to Celeste Ilagan, Trade and Industry executive director for international marketing, the projected growth in the ICT sector this year is expected to come from at least seven pipeline investments by seven American firms.

Last year, Ilagan said, a total of P12.11 billion was invested in the ICT sector by 70 projects approved by the Board of Investments, the Philippine Export Zone Authority and various other ecozones in the country.

The biggest single investment last year of $3 million was made by Dell Inc., although in terms of number of seats, Convergys created 6,000 seats.

In terms of export revenues, Ilagan said, the ICT sector generated $2.266 billion last year. The Philippines is positioning itself to become a global center for information technology (IT) and IT-enabled services.

The Philippines is relying on the quality of Filipino ICT workers, a competitive infrastructure, the Filipinos’ cultural affinity with the West and continuous government support.

In 2004, ICT investments amounted to P8.07 billion, resulting in more than $1 billion in exports revenues.

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