Clark BPO firm secures tax incentives

NCO Philippines Clark Inc., an information and communication technology company has bagged tax incentives and other perks from the Board of Investments (BOI), the agency said Wednesday.

The firm’s project involves the establishment of a 340-seat contact center facility with total investment of P150 million at the Philexcel Business Park, Clark Freeport in Pampanga.

The investment covers the Information Technology equipment, leasehold, furniture and fixtures and pre-operating expenses and working capital. This new contact center will generate 425 job opportunities at full capacity.

NCO said the facility will provide services like technical support, customer support, directory assistance, and outbound credit and collections.

“The computed investment cost per seat is $3,364 [excluding working capital at P44 to a dollar], which complies with the Board of the Investments minimum requirement of $2,500 cost per seat for call-center projects,” the company said in its application letter to the BOI.

The company’s market includes US outsourcing companies like AT&T, Aegon, Citicorp, Microsoft and Amazon.
--Katrina Mennen A. Valdez - Manila Times